TripAdvisor is the #1 website in the world for accommodation reviews.
Only the top 10% of reviewed hotels, inns and b&bs earn a "Certificate of Excellence."
Hampton Terrace has earned this award every year of TripAdvisor's existence. We have to thank our wonderful guests, many of whom are enthusiastic enough about their experience to write a review. To date, more than 650 couples have reviewed us, with more than 600 of them giving us a 5 out of 5 score: "Excellent."
It is possible to do a TripAdvisor search for Lenox hospitality properties, as well as Berkshire properties. In both cases, Hampton Terrace ranks #1.
A very important point, from our perspective: This is a survey of "guest satisfaction" in various categories, such as location, rooms, service, value, etc. Susan and I go the extra mile to make sure our guests receive the best possible experience here.
We don't pretend that Hampton Terrace is the "best" hospitality property in the Berkshires. With Canyon Ranch, Wheatleigh, Blantyre, Cranwell, Red Lion, and more than 100 other resorts, hotels, inns and b&bs, we KNOW that there are many terrific places - in every price range.
But once again, we want to thank our guests for recognizing our efforts to please them with the 2014 TripAdvisor Certificate of Excellence Award.