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Hampton Terrace Innkeeper Blog: Deals and Things to Do in Lenox and the Berkshires

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2011 Talk of the Town Award for Lenox Bed and Breakfasts



We have been notified that Hampton Terrace has won the 2011 Talk of the Town Award for Customer Service in the category of Lenox Bed and Breakfasts.   There are about 25 B&Bs eligible.

To quote their announcement:

The Talk of the Town News rating system is based on countless hours of research and almost 1 million online user reviews. Our researchers spend thousands of hours monitoring all online ratings and feedback to calculate a fair and unbiased score. Ratings are calculated based on consumer-review websites and blogs, social networks, business rating services and other award information to determine the top companies across the country.

Lenox-Bed-and-BreakfastThis award is due to our guests, who have posted 288 Trip Advisor reviews on-line, giving us a 98+% "satisfaction index score."   249 of those reviews gave us a 100 out of 100.

Our guests give scores separately for value, rooms, location, cleanliness, service and sleep quality.

Since this award is based solely on unsolicited guest reviews and feedback, we want to express our sincere appreciation to our loyal guests and hope to see you all back soon!



Our stay at Hampton Terrace was a highlight of our American holiday. Great rooms, service and friendly hosts. Stan's local knowledge was an immense help in planning our daily activities in and around Lennox. If you're not staying at Hampton Terrace, you're not staying at the best.
Posted @ Thursday, March 24, 2011 4:16 PM by Kerry & Joy Fitts
Congratulations on your high rating and award for 2011. The research is based on a survey of customers from online user review websites and rating services and has rated businesses since 2009. All the best and congratulations from the staff at Talk fo the Town.
Posted @ Saturday, March 26, 2011 6:39 AM by Talk of the Town Awards
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